Sometimes you will need to cancel an order after it has been created. To do so, there are 2 options. First is for cancelling individual orders, the other is better for canceling multiple orders at the same time.
- Cancelling a single order
In the Manage tab, click on the order ID. On the upper right side of the screen you will see an “Actions” button. There are several options, in order to cancel the order choose “Cancel.”
You will then be prompted to give a reason for the cancellation. There are several options to choose, or choose “Other.”
2. Cancelling several orders at the same time
In order to cancel multiple orders at once simply go to the list view, check off the boxes next to the orders you want to cancel and click “Cancel Orders.”