Marcus Hoed, founder of Dutch Express, talks about how the on-demand/same-day delivery market has changed over the years and where it will be in the next 3-5 years.
History of on-demand and same-day delivery
What caused on-demand 1.0 to die?
What caused the resurgence of on-demand and same-day?
Why are retailers scared?
What are some challenges of the on-demand economy?